![]() You can then start to reassemble your replacement device with the accessories you had been using, or new accessories. Also, be sure to keep all packaging materials, as they will be used to return your affected device back to Philips Respironics. When you receive your replacement device, please first be sure to review all written instructions for setup, cleaning of existing components, and return instructions. Be sure to place your mask, tubing and SD card aside as they may be used with your replacement device. We appreciate your cooperation and patience and encourage you to save your registration confirmation number for future communications.īefore opening your replacement device package, unplug your affected device and disconnect all accessories. only: If you are looking for more information on how to use your new device and become familiar with it, you can visit for more information.Īfter you have registered your affected device, we will confirm your information by email prior to shipment and prepare to send your replacement. Please review the DreamStation 2 Setup and Use video for help on getting started. As we have previously noted in connection with the return of your DreamStation device, we will not be returning DreamStation devices back to the original user.Even Auto ON is enabled so that all you have to do is put your mask on and start breathing. This means you can set the Ramp Plus presusre once and there is no need to restart it each night. A patient no longer needs to tap a Ramp button every night to start at the desired pressure. Once set, the device will automatically start at the selected Ramp Plus pressure with all future therapy sessions. Unlike the DreamStation CPAP device, the DreamStation 2 CPAP Advanced device features the Ramp Plus feature where a user can select a comfortable start pressure. Both the DreamStation CPAP and DreamStation 2 CPAP Advanced include an identifiable Therapy ON button. ![]() The DreamStation 2 CPAP Advanced is designed to provide a simplified user experience, including a premium color touchscreen with fewer panes to navigate.If you are used to using a DreamStation CPAP device and have received a new DreamStation 2 CPAP Adanced, this new device has also been set to the same prescription settings as before and is ready for use. We understand that any change to your therapy device can feel significant.*Trilogy Evo devices provided as loaners do not contain the silicone foam or the affected PE-PUR foam. This could affect the prescribed therapy and may void the warranty. If you are a patient who has been affected by this recall, please do not try to remove the foam from your device.Our trained service professionals can make sure that the affected foam is completely and safely removed, and that the new silicone foam is inserted correctly. When we refurbish the affected devices with a new blower and air pathway, we also clean and disinfect them.This foam is cleared for use by the FDA in the DreamStation 2 CPAP device and authorized as part of our remediation.When we refurbish the affected devices with a new blower and air pathway, we also clean and disinfect them. While recalled devices contained a polyester-based polyurethane (PE-PUR) sound abatement foam component, the sound abatement foam in all new and remediated devices is a silicone foam *. We know how important it is to feel confident that your therapy device is safe to use. ![]() As we continue to work through the voluntary recall, we assure you that we are fully committed to supporting all patients and will continue to partner with clinicians and business customers to complete recall efforts. The latest results of the testing and analysis we have done over the past 18 months can be found here. Since the recall, we’ve carried out a test and research program to learn more about the polyester-based polyurethane (PE-PUR) sound abatement foam, working with independent laboratories and third party experts and physicians. ![]() ![]() It is important that patients feel confident using their devices. With devices ready for patients, we are asking customers and clinicians to help get these devices to those who need them by reminding patients that they may need to take specific action in the Patient Portal to receive their replacement device. We are committed to completing the remediation of all registered devices and have substantially increased the production of replacement devices. ![]()
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